Privacy and Cookie Policy

Written July 28, 2020. Revised September 18, 2023.

At WIZZFX (“company”, “we”, “us”, or “our”) we are committed to protecting your personal information and your right to privacy.

We take your privacy very seriously. In this privacy notice, we seek to explain to you in the clearest way possible what information we collect, how we use it and what rights you have in relation to it.

This privacy policy applies to all information collected through our website and/or any related services, sales, marketing or events.

What Information We Collect

We collect personal information that you voluntarily provide to us when registering or expressing an interest in obtaining information about us or our products and services, when participating in activities on the website (such as subscribing to our newsletter or entering competitions, contests or giveaways) or otherwise contacting us.

The personal information we collect includes your first and last name, email address, postal address, employer, job title, phone number, and other similar contact data. We collect passwords, and similar security information used for authentication and account access.

All personal information that you provide to us must be true, complete and accurate, and you must notify us of any changes to such personal information.

We will keep your personal information for as long as it is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law (such as tax, accounting or other legal requirements).

When we have no ongoing legitimate business need to process your personal information, we will securely store your personal information in an offline database.

We automatically collect certain information when you visit, use or navigate the website. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our and other technical information. This information is primarily needed to maintain the security and operation of our website, and for our internal analytics and reporting purposes.

Like many businesses, we also collect information through cookies and similar technologies.

Who We Share Information With

We may need to process your data or share your personal information with our business partners around the world to offer you services, promotions or enable other communications. We may also share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company. We will share your information when forced to comply with applicable laws and are requested to do so by law enforcement or government agencies.

Data Security

We have implemented appropriate technical and organisational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure. Although we will do our best to protect your personal information, transmission of personal information to and from our website is at your own risk. You should only access the services within a secure environment.

We Use Cookies and Other Tracking Technologies

We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information.

Cookies

Cookies are small text files that are used to store small pieces of information. Cookies are stored on your device when the website is loaded on your browser. These cookies help us make the website function properly, make the website more secure, provide better user experience, and understand how the website performs and to analyse what works and where it needs improvement.

Essential Cookies

These are essential for you to be able to experience the full functionality of our site. They allow us to maintain user sessions and prevent any security threats. They do not collect or store any personal information. For example, these cookies allow you to log-in to your account and add material to your download queue.

Statistics Cookies

These cookies store information like the number of visitors to the website, the number of unique visitors, which pages of the website have been visited, the source of the visit etc. These data points help us understand and analyse how well the website performs and where it needs improvement.

Functional Cookies

These are the cookies that help certain non-essential functionalities on our website. These functionalities include embedding content like videos or sharing contents on the website on social media platforms.

Preferences Cookies

These cookies help us store your settings and browsing preferences like language preferences so that you have a better and efficient experience on future visits to the website.

Block Cookies

Different browsers provide different methods to block and delete cookies used by websites. You can change the settings of your browser to block/delete the cookies. To find out more on how to manage and delete cookies, visit www.allaboutcookies.org.

Your Rights and Account Information

If you would at any time like to review or change the information in your account or terminate your account, you can by contacting us via email: info [at] wizzfx.com.

Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, some information may be retained in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our Terms of Use and/or comply with legal requirements.

You can unsubscribe from our marketing email list at any time by clicking on the unsubscribe link in the emails that we send or by contacting us using the details provided below. You will then be removed from the marketing email list – however, we may still need to send you service-related emails that are necessary for the administration and use of your account. To otherwise opt-out, you may contact us below.

Changes To This Policy

We reserve the right, at our sole discretion, to modify or replace this Privacy Policy at any time. Upon revision we will date the top of this page. You are responsible for periodically checking this Privacy Policy to be sure you are aware of any changes in how we process your information.